New Printers & The New Way to Print

TechTown has significantly improved how our members can print, keeping security, adaptability, and modernization in mind. To achieve this vision, we have partnered with Papercut, an innovative printer access improvement tool. Below, you'll find simple instructions on how to get set up and additional information on Papercut as a whole.

First Time Set-Up

Papercut Is as easy as 1, 2, 3 and requires no usernames or passwords to get started.

Step 1

Step 2

Step 3

Keep an eye out for your invitation in your inbox. If you are a new member, your invitation will be sent to you on the first day of your membership or your orientation day, whichever comes first. If you were a member of TechTown in August of 2024, you should've received it on the afternoon of August 15, 2024. 

The email invitation will have the subject: [PaperCut Hive] TechTown Detroit has invited you to set up printing

 As of this time, we know that Papercut is compatible with Windows 10 & 11, macOS 13 (Ventura), common Linux installations, Android versions newer than 2022, and iOS 14.0+.

How do I release my print jobs or use other Copy Machine features?

Watch this video to learn how you can release print jobs and find/use features like copying and scanning:

Additional Information to Note

Part of this transition will also involve new policies that TechTown is implementing immediately regarding the number of complimentary copies members can print. You can always print more than your allotted balance, but there will be associated charges for additional pages printed. Read more to see what your membership includes for complimentary printing:

Mailbox Memberships

Mailbox members will no longer be able to print, if you are interested in regularly printing at TechTown, we would encourage you to https://techtowndetroit.org/flexible-workspaces/ look at our other membership offerings to find one that is right for you.

Shared Desk Memberships, Dedicated Desk Memberships, Private Offices, and Labs.

All members that belong to one of these memberships will receive a balance of 125 black-and-white copies, and 25 color copies per month. These balances are use-or-lose and are shared across your organization. If you have multiple of these memberships at TechTown within your organization, you will receive this balance for each membership you pay for, and the balance will be pooled for all employees to use.

It should be noted that 'Additional Coworker' memberships will not count in this balance. Only primary memberships (like those listed above) increase the complimentary copy allowance.

Overage Costs

Members can, at any time, print beyond their allowance, but there will be and additional cost assessed:

What is an impression? Impressions are defined as a single, front-sided printed page. This means that a double-sided print would still count as two impressions.

Are you located at a copy machine that has run out of toner or paper? DO NOT try to install toner cartridges or paper by yourself. Please contact the front desk. If we are not available, please try another floor for printing (Floors 1, 3, and 5).

Got Questions?

We are ready to answer them. Reply to this email or send us a message at coworking@techtowndetroit.org and let us know you need help with Papercut!As of this time, we know that Papercut is compatible with Windows 10 & 11, macOS 13 (Ventura), common Linux installations, Android versions newer than 2022, and iOS 14.0+.