Editing or Canceling a Meeting Room Booking

Editing or Canceling a Meeting Room Booking

How do I edit a meeting room or conference room booking I already made? How do I cancel a booking I no longer need?

Editing or canceling a meeting room booking at TechTown is easy and can be done from anywhere at any time using our member portal. Let's walk through this simple three-step process...

Step 1: Log Into The Members Portal & Navigate to Your Bookings

You can find your existing Bookings under the 'Account' module on the right-hand menu of our portal (See the image below, with menu options highlighted in green), and then you'll select the 'Bookings' tab on the top-bar menu. Here, you can find all past, present, and future bookings you have placed.


Step 2: Choose The Booking You Wish to Edit

Among the list of bookings you've made, click on the edit pencil in line with the booking you wish to edit or cancel. When you do so, a new window will open that will allow you to make your changes.


Step 3: Make Your Edits or Cancel Your Booking

On this page, you can enter or edit any other relevant details for your booking, such as the title for the booking (like "Company Team Meeting"), the end time, or you can add/remove any fellow colleagues or visitors associated to your booking. You can then either click the 'Update' Button to save your changes (labeled 2 below), or the 'Cancel booking' button to cancel your reservation.

Alert
If you cancel your booking and you have paid for it, please note that our cancellation policy outlined just above the 'Cancel booking' button will apply. If you used credits to make a meeting room booking, your credits will return back to your booking balance. You can read more about our cancellation policies using this article.




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