Additional Charges & Fees
What are the charges on my invoice? What do the fees on my invoice mean? Are there any additional fees associated with my membership or private office?
This is a comprehensive but not necessarily exhaustive list of all fees we presently charge in tandem with an event booking or membership. All fees are subject to change and will be updated on this page to communicate their efficacy.
Membership Additional Fees
| Name of Fee | Purpose of Fee | Cost Per Instance |
Additional Team Member | If you have a coworking membership with us but would like to add an additional team member to use the space and our amenities, you will be charged per additional team member. You may only have up to five additional coworking members on your account. | $75.00 per month, per person |
| Black Chair Rental | In the event that you need a chair for your office or workspace, we can provide one at a one-time cost. | $1.00 |
| Credit Card Processing Fee | If you provide us with a credit or debit card as your payment method, you will be assessed a per-invoice fee. Should you choose to pay by ACH, this fee will not be included on your invoices. | 3% of the invoiced total before discounts and credits |
| Day Pass | In the event you need access to the space and your membership does not include access, or if you have a guest, you will be charged a Day Pass fee. | $20.00 |
| Extra Black & White Printed Pages | For every impression (a single-sided piece of printed paper) over your membership balance, you will be charged this fee for black-and-white printing. | $0.05 |
| Extra Color Printed Pages | For every impression (a single-sided piece of printed paper) over your membership balance, you will be charged this fee for color printing.** | $0.15 |
| Extra Credit Hours | In the event that you need more conference room credits on a regular basis, the community ambassador team can add recurring hours to your account. | Price dependent on credits requested |
| Internet Service | Private Offices may have opted to have internet services separated from the cost of their monthly rent. This charge will appear on your invoices if you elected this option at the time of contract signing. | $50.00 |
| Janitorial Fee | In the event that you request additional cleaning accommodations above what is standard in our membership or private office offerings, you will be assessed a fee based on what was discussed with the billing contact or provided in your contract. | Price is dependent on square footage, needs, and frequency |
| Late Fees | In the event that you are a Private Office holder and you remit payment beyond ten (10) days of the invoice's due date, you will be assessed a fee based on the price of your rent dues. | 10% of monthly rent dues |
| Lock Change | If you are a Private Office holder and require your locks to be changed in the middle of your agreement, we will assess this fee. | $1.00 |
| Lockout Fee | If you are a member of a Private Office holder, and you have locked yourself out of your office, either you or your company will be asses this fee for granting you one-time access to your space. | $5.00 |
| Replacement Mailbox Key | In the event you are a mailbox key holder and have completely lost your key, we will assess this fee to create and issue you a duplicate key. | $10.00 |
| Replacement Parking Tag | In the event that you lose your parking permit issued to you at the start of your membership, you can purchase a replacement tag which covers the cost of the permit and the administrative costs to reallocate a new permit to you. This charge may be assessed to you specifically or your company if you are a Private Office ember. | $10.00 |
| Set-Up Fee | Some memberships require a set-up for us to provide you access to certain resources to begin your membership journey with us. This fee is assessed at the time of contract signing. | Price is dependent on membership type and/or term |
| Suite Key(s) | If you are a Private Office Member or holder, and you lose your keys or need more keys than what was agreed upon in your contract, we can provide you additional keys or replacement keys at cost. | $25.00 |
| Unauthorized Borrowed Furniture Fine | If you borrow or use another embers furniture or any TechTown furniture for your event or personal use without expressed permission, you will be assessed this fee based on each piece of furniture you used without permission | $25.00 |
| Wellness Room Key - Delayed Return Fine | If you use a Wellness Room and do not return the key in time for the next person to use it, you will be assessed this fee. | $5.00 |
| Tripping the Alarm | If you are utilizing the space after hours, it is important that you do not prop the front door or vestibule door open. Propping the door open and/or leaving it open for 60 seconds will trip the alarm.
| $50 for each occurrence |
**For Your Information: Should you print a document that contains just one page of color printing and/or select color pricing at the time of sending the document to the printer, you will be charged for color for the entire document length.
Event/Booking Additional Fees
| Name of Fee | Purpose of Fee | Cost Per Instance |
| Booking Fees | This fee appears when you have made a booking for an event space or conference room and have either chosen to pay out of pocket or have run out of credits attached to your account to create the booking. | Variable based on room or space. |
| Beverage Service | An add on service that allows us to provide a limited beverage selection during your booking | $30.00 |
| Bottle of Water | Price per bottle, added to your event booking based on your request | $1.00 |
| Food Fee | If you decide to bring in food or catering from another vendor outside of our network, we will assess your booking as a "Food Fee" as our Community Ambassador team will need to clean up and dispose of your catering hardware, dishes, and utensils. | $30.00 |
| Furniture Rental | If your event needs any form of furniture, we will provide you a cost at the rate of retaining the furniture you need and setting the piece up in a way that meets your event's requirements. | Price is variable and is based on the quantity of furniture, furniture piece, and set-up requirements. |
| Linen Rental | If your event requires linens or linen settings, we will charge you a fee for the use of our linens and their restocking/cleaning once your event concludes | Price is variable and is based on the linen volume necessary. |
| Room Set-Up Change | We set up your event space or room based on the information you provided us on your booking request form or at the time of booking. Should you change this request for any reason at any time, we will asses this fee to provide staffing and furniture for your new desired layout. | $30.00 |
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