How do I pay for my membership? What are my payment options? How do I remove my credit card processing fees?

Different Payment Methods

Instant Payment Options (For Memberships, Amenities, & Bookings)

1. Credit Cards - Members can use Visa, Mastercard, Discover, & American Express Branded Debit or Credit Cards. Please note that we defer a 3% processing fee onto your invoices should you choose this option (charged by our payment processor)
   
2. Bank Account (ACH) - Members can also use a business or personal checking account. We do not defer any fees onto invoices charged to a bank account. What you see on your invoice is exactly what you are billed.
   

Bill Pay Methods (For Memberships Only)

1. Bill.com - All members, if they use Bill.com, can pay their invoices using our Bill.com details, as seen below. Bill.com does not charge a fee for payments within the Bill.com network.:
   
1. Network ID: 0287389789148869
   
2. Profile: https://app02.us.bill.com/network/techoneholdingcorporation
   
2. By Check - Only members who have agreed to pay by check in their contract can pay with this method. Remittance is expected before date due, or membership cancelation/late fees may apply.
   

IMPORTANT: If you do not wish to be set to auto-pay, you must pay invoices with a check or by utilizing the bill.com network.

How do I add an instant payment method to my account?

1. Log into the Member’s Portal
   
2. From the menu on the left, select Billing and then the Payment Details tab at the top of the screen
   
3. You will see a blue ‘Add’ Box. Click on the downward chevron to select the method of payment that you prefer (either ‘Add Credit Card’ or ‘Add Bank Account’)
   
1. For credit cards, you will select your location. TechTown is the default location so you will click select and enter your credit card information. Once completed click ‘Add’ and your information will be stored.
   
2. For ACH payments, you will select your location. TechTown is the default location so you will click select and enter your banking account and routing number. Once you add this information, Stripe will deposit two small deposits in your bank account. This may take a day or two. These small deposits may be labeled as either ‘Verification’ or ‘Stripe.’ Once you see those deposits on your bank account, log back into Member Portal and return to this screen again. You will see a blue icon that says ‘Verify.’ Click that, enter your two deposit amounts and your banking information will be stored for future payments. Note that these micro-deposits will be reversed from your bank account within a few days.
   

By inputting your preferred payment method, you will authorize TechTown to auto-process payments when due. 

Billing Questions?

Please note that companies can have multiple Billing Contacts attached to their account (this means the Billing Contact will receive the invoices and have the ability to make payments).